August 11, 2019
2021 Update - Broadway Reopening
After over 500 days in the dark, the lights came back up on Broadway on September 2nd, with the return of Hadestown and Waitress. September 14th marked the return Chicago, Hamilton, Wicked, and The Lion King, with other big shows returning throughout the fall. 2021 will also welcome several highly-anticipated new shows, including MJ the Musical and Diana the Musical. For all Broadway performances through to October 31, audience members, cast, crew and theatre staff must be fully vaccinated, and it's safe to assume that that will be the case for the foreseeable future.
Where to Find Frozen The Musical Tickets
Primary market tickets for Disney’s Frozen are available via Ticketmaster, and seats start at $57.50 with good availability through the summer and into the fall. Most shows are 50% or less sold out.
On the secondary market, TicketIQ has Fee-Free Frozen The Musical tickets which also include a Refund Guarantee. Our Refund Guarantee states that if an event is canceled or deemed unfit for fans to attend, TicketIQ will refund ticket buyers in as soon as 15 days. That means that you can buy from TicketIQ worry-free. Customers on TicketIQ save between 15%-25% compared to other secondary market ticketing sites.
Frozen The Musical Schedule & Run Dates
Frozen was first performed at the Buell Theater in Denver in 2017 before premiering on Broadway in March 2018 at the St. James Theater. The show will go on the road beginning in November 2019.
Frozen plays Tuesday-Sunday, with evening performances at 7 p.m. Tuesday-Thursday and at 8 p.m. Saturday-Sunday. Matinees are at 1 p.m. on Wednesdays, 2 p.m. on Saturdays and 3 p.m. on Sundays.
Frozen The Musical Show Details & Reviews
Frozen is the story of orphaned princesses Anna and her older sister, Elsa, who rules the kingdom of Arendelle after her parents disappear at sea. Elsa has the power to freeze things and create endless winter – powers she struggles to control. Branded a monster when her powers are revealed, Elsa banishes herself to the mountains, but must return after mistakenly freezing Anna’s heart. Only Elsa’s true love can reverse the damage.
The show’s music and lyrics are by Kristen Anderson-Lopez and Robert Lopez, and the book is by Jennifer Lee. Frozen was nominated for three Tony Awards and won a Drama Desk Award in 2018 for Outstanding Puppet Design.
The show received mediocre reviews, but audiences can’t help but be impressed by the technology, creativity of the puppets and puppeteers, and roused by the musical numbers.
In its review, the New York Times found Frozen to be “unusually coherent for a Disney musical,” and called it “beautiful to look at.”
The Hollywood Reporter praised leads Caissie Levy (Elsa) and Patti Murin (Anna), respectively.
St. James Theatre Seating Chart + Details
The St. James Theatre is a Broadway theater located at 246 West 44th Street in New York City. The theater seats 1,710 on three levels and is among the largest theaters on Broadway.
All Orchestra seats are located on the main level, while the Mezzanine seats are 29 steps up and Balcony seats are 76 steps up from the Orchestra.
Wheelchair-Accessible Options
There is no elevator and all wheelchair accessible seats are in the Orchestra. There are no steps from the sidewalk into the theater, and handrails are available for all staircases.
The theater also offers assistive devices for patrons with vision or hearing issues, including D-Scriptive and I-Caption devices. These devices are free, but patrons must have valid identification as a deposit.
Standing Room Option
There are no standing-room only tickets for Frozen.
Other Venue and Show Details
Frozen runs 2 hours, 30 minutes and has one intermission. Doors open 45 minutes before curtain.
The show is not recommended for children under the age of four, and is recommended for those eight and older.
The theater has rest rooms on every level, including a wheelchair-accessible rest room in the Lobby. Orchestra section rest rooms for the general public are located one flight down. The theater also has snack bars throughout and invites patrons to take drinks and snacks to their seats.
There is no formal coat check at the St. James Theater, but patrons can check oversized bags for $3.
Throughout its run, Frozen has offered autism-friendly performances, and patrons can call (212) 912-9770 or visit www.tdf.org for more information.
Frozen The Musical Rush & Lottery Options
Rush
There is no General Rush for Frozen.
Lottery
Frozen’s digital lottery opens 11 a.m. the day before the desired performance and notifications will be sent via e-mail at about 12:30 p.m. the day before the performance. Tickets are $30. Winners will also receive a text message, and tickets must be purchased online by 4 p.m. the day before the performance. Credit cards are accepted. Tickets can be picked up at the theater box up to two hours before the performance is scheduled to begin. Tickets may be partial view and there is a limit of two tickets per customer, and pairs may be split.
Frozen The Musical Discounted Tickets
TKTS
For theatergoers with flexibility, TKTS Discount Booths are a great way to see theater in New York City at affordable prices. Known for their iconic booth located around Manhattan, they offer discounts of 20% to 50% off face value tickets, and have limited availability of unsold tickets for purchase on the day of the event. TKTS Discount Booths in New York City, including the flagship location in the heart of Times Square, with booths at South Street Seaport and Lincoln Center. One extra benefit to using TKTS is that your ticket purchase does toward supporting the Theatre Development organization, which is dedicated to sustaining and sharing the arts and building audiences of the future.
