St. James Theatre Seating Chart + Section, Row & Seat Number Info

Thank you for visiting TicketIQ’s St. James Theatre seating chart blog post. Our goal is to provide the most updated St. James Theatre seating chart, with details on row and seat numbers, and how to find discounted or last-minute tickets.The St. James Theatre is a Broadway theater located at 246 West 44th Street in New York City. Among the biggest theaters on Broadway, it seats 1,710 on three levels. Frozen is currently playing at the St. James Theatre. 



Orchestra: There are three Orchestra Sections: Right, Center and Left.

Mezzanine: There are three Mezzanine Sections: Right, Center and Left.

Balcony: There are three Balcony Sections: Right, Center and Left.

Boxes: There are two Box Sections, Box A (right) and Box (B), located just above the Orchestra Sections, close to the stage. 


Orchestra rows start with ‘A’ closest to the stage and ‘T’ is the last row in the Orchestra. In the Mezzanine, rows are lettered A-R, and in the Balcony, rows are lettered  A-H. There are also two boxes, and each has five rows of two seats. Row A of the Mezzanine overhangs Orchestra Row H, and Balcony Row A overhangs Mezzanine Row D.


Orchestra: Seats are divided by even and odd, with even-numbered seats 2-30 in the Right Orchestra, odd-numbered seats 1-29 in the Left Orchestra, and seats 101-115 in the Center Orchestra. 

Mezzanine: Seats are divided between even and odd, with even-numbered seats 2-34 in the Right Mezzanine, odd-numbered seats 1-35 in the Left Mezzanine, and seats 101-115 in the Center Mezzanine.

Balcony: Seats are divided between even and odd, with even-numbered seats 2-38 in the Right Balcony, odd-numbered seats 1-37 in the Left Balcony, and seats 101-114 in the Center Balcony.


St. James Theatre Handicap ADA SEATING

All wheelchair accessible seats are located in the Orchestra Sections on the main level. There are no steps from the sidewalk into the St. James Theatre, or in the Orchestra Sections. The Mezzanine is 29 steps up and the Balcony is 76 steps up from the Orchestra. There is no elevator.

Wheelchair and companion seating is available in the following sections: 

Orchestra: Wheelchair seats are available in Rows O and P and companion seats are next to and in front of these seats. Transfer seats are also available in the Right Orchestra in Rows E and J, Center Orchestra in Rows M, O and P, and in the Left Orchestra in Rows D and J. Please note that some of these seats are partial view. 

Mezzanine: Transfer and companion seats are available in Rows F, G and H, towards the center of the section.

Balcony:  A total of four transfer seats in Rows F and H are available with adjacent companion seats.

Other assistive devices available at the St. James Theatre

The theater offers assistive devices for patrons with vision or hearing issues, including D-Scriptive and I-Caption devices. Devices are free, but patrons must have valid identification as a deposit.

Throughout its run, Frozen has offered autism-friendly performances, and patrons can call (212) 912-9770 or visit for more information.

What’s playing at the St. James Theatre?

Based on the wildly popular 2013 Disney film, Frozen opened at the St. James Theatre in March 2018. It is a musical that explores the relationship between two sisters as one tries to control her power to freeze objects and people.


Frozen is the story of how older sister Elsa, who will eventually become queen, struggles to control her powers after accidentally freezing her sister, Anna, when they were children. After their parents disappear at sea, Elsa stays away from Anna and the two essentially grow up without a sibling. When Elsa comes of age to become queen, she throws a party, which thrills Anna, who meets a prince she wants to marry. Upset, Elsa loses control of her powers, creates an endless winter in Arendelle and flees to the mountains. 

Anna tracks her down, and Elsa mistakenly freezes Anna’s heart. Elsa must return to Arendelle to save Anna, as only her true love can save her sister. 

The show’s music and lyrics are by Kristen Anderson-Lopez and Robert Lopez, and the book is by Jennifer Lee. Frozen was nominated for three Tony Awards and won a Drama Desk Award in 2018 for Outstanding Puppet Design.

The show received mediocre reviews, but audiences can’t help but be impressed by the technology, creativity of the puppets and puppeteers, and roused by the musical numbers.

In its review, the New York Times found Frozen to be “unusually coherent for a Disney musical,” and called it “beautiful to look at.”

How long is Frozen and are there any age restrictions?

Frozen runs 2 hours, 30 minutes and has one intermission. The show is recommended for those eight and older.

What facilities are available at the St. James Theatre?

The theater has rest rooms on every level, including a wheelchair-accessible rest room in the Lobby. Orchestra Section rest rooms for the general public are located one flight down. There are snack bars on each level and patrons can take drinks and snacks to their seats.

Patrons can check oversized bags or strollers for $3. Booster seats are available on request.

How to get lower-priced, last-minute tickets at the St. James Theatre

Standing-Room Only: None.

General Rush:  None.

Digital Lottery: Frozen’s digital lottery opens 11 a.m. the day before the desired performance and notifications will be sent via e-mail at about 12:30 p.m. the day before the performance. Tickets are $30. Winners will also receive a text message, and tickets must be purchased online by 4 p.m. the day before the performance. Credit cards are accepted. Tickets can be picked up at the theater box up to two hours before the performance is scheduled to begin. The  box office opens at 10 a.m. Monday-Saturday and at 11 a.m. Sunday. Tickets may be partial view and there is a limit of two tickets per customer, and pairs may be split.

Discounted Tickets: For theatergoers with flexibility, TKTS Discount Booths are a great way to see theater in New York City at affordable prices. Known for their iconic booth located around Manhattan, they offer discounts of 20% to 50% off face value tickets, and have limited availability of unsold tickets for purchase on the day of the event. TKTS Discount Booths in New York City, including the flagship location in the heart of Times Square, with booths at South Street Seaport and Lincoln Center. One extra benefit to using TKTS is that your ticket purchase does toward supporting the Theatre Development organization, which is dedicated to sustaining and sharing the arts and building audiences of the future.


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